These Terms and Conditions govern your use of https://firetacsafety.com/ and purchases made from FireTac Safety. By accessing the website or placing an order, you agree to these Terms.
1. Eligibility
You must be legally capable of entering into a binding agreement to use this website or make a purchase. If you use the website on behalf of an organization, you confirm that you have authority to bind that organization.
2. Product Information
We make reasonable efforts to provide accurate product descriptions, specifications, certifications, images, prices, and availability. However, colors and appearance may vary depending on screens, photography, and manufacturing updates.
A product should be considered certified to a particular standard only when that certification is expressly identified on its product page, label, packaging, or accompanying documentation.
FireTac Safety may correct errors and update product information without prior notice.
3. Quotes and Order Acceptance
A request for a quote, sample or product information does not create a binding order. An order is accepted only after FireTac Safety issues written confirmation, a proforma invoice or a sales agreement and any required deposit or payment is received.
We may cancel or refuse an order due to:
- Product unavailability
- Pricing or description errors
- Payment authorization problems
- Suspected fraud
- Shipping restrictions
- Quantity limitations
- Suspected resale or misuse
- Legal or regulatory requirements
If payment has already been collected for a cancelled order, the applicable amount will be refunded.
4. Prices and Payment
Prices, taxes, shipping charges, duties and payment terms will be stated in the applicable quotation, proforma invoice or sales agreement
5. Shipping and Delivery
Shipping estimates are not guaranteed delivery dates. Delays may occur due to carriers, weather, customs, emergencies, address problems, or other circumstances outside our reasonable control.
Our separate Shipping Policy forms part of these Terms.
6. Returns, Refunds, and Warranty
Returns and refunds are governed by our Returns Policy. Eligible product defects may be covered by our Limited Warranty.
Damage caused by misuse, improper sizing, unauthorized modification, ordinary wear, chemical exposure, improper cleaning, failure to inspect, or use contrary to supplied instructions may not qualify for return or warranty coverage.
7. Product Use and Safety
Firefighting, emergency response, rescue, tactical, industrial, and related activities involve serious risks, including injury and death.
Customers and users are responsible for:
- Selecting the correct product and size
- Confirming suitability for the intended task
- Reviewing all labels, instructions, warnings, and certifications
- Receiving appropriate training
- Inspecting equipment before and after each use
- Removing damaged or contaminated equipment from service
- Following employer policies and applicable standards
- Using all other required personal protective equipment
No product eliminates all hazards. Please read our Product-Use Disclaimer before using any product.
8. Prohibited Conduct
You may not:
- Use the website for unlawful or fraudulent activity
- Interfere with website security or operation
- Introduce malware or harmful code
- Attempt unauthorized access to accounts or systems
- Copy or commercially exploit website content without permission
- Submit false reviews, claims, orders, or payment information
- Use our products for an unlawful purpose
9. Intellectual Property
The FireTac name, logos, product names, website design, graphics, photographs, text, and other materials are owned by or licensed to FireTac Safety and are protected by applicable intellectual-property laws.
No content may be copied, reproduced, modified, distributed, or commercially used without written permission, except where allowed by law.
10. User Content
If you submit a review, photograph, testimonial, or other content, you confirm that you own or have permission to submit it and that it does not violate any law or third-party rights.
You grant FireTac Safety a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and distribute that content for business and promotional purposes, subject to applicable law.
11. Third-Party Services
Our website may contain links to or integrations with third-party services. We do not control and are not responsible for their content, availability, terms, or privacy practices.
12. Disclaimer of Warranties
Except for any express written warranty provided by FireTac Safety, the website and products are provided to the fullest extent permitted by law on an “as is” and “as available” basis.
We do not promise uninterrupted website operation or that any product will eliminate every risk associated with firefighting, rescue, tactical, industrial, or emergency activities.
Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded.
13. Limitation of Liability
To the fullest extent permitted by law, FireTac Safety and its owners, officers, employees, and service providers will not be liable for indirect, incidental, special, punitive, or consequential losses arising from use of the website or products.
Where liability cannot be excluded, our total liability will not exceed the amount paid for the product giving rise to the claim, unless applicable law requires otherwise.
14. Indemnification
To the extent permitted by law, you agree to indemnify FireTac Safety against claims, losses, and expenses resulting from your unlawful use of the website, violation of these Terms, or misuse or unauthorized modification of a product.
15. Governing Law
These Terms are governed by the laws of the State of California, United States, without regard to conflict-of-law rules. Any disputes will be handled in the state or federal courts located in Alameda County, California, unless applicable consumer law provides otherwise
16. Changes to These Terms
We may update these Terms periodically. Updated Terms become effective when posted with a revised effective date.
