Privacy Policy

This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit firetacsafety.com, request a quote or sample, request certification documents, contact us or otherwise use our services

1. Information We Collect

We may collect the following categories of information:

Information You Provide

• Name
• Company
• Job title
• Business
• Email
• Phone
• Country
• Requested model
• Quantity
• Size

Certification/testing needs, sample or OEM requirements, intended delivery date and message.

Payment Information

Payments may be processed by third-party payment providers. FireTac Safety generally does not store complete debit or credit card numbers. Payment providers process your information according to their own privacy policies.

Information Collected Automatically

When you use our website, we may automatically collect:

• IP address
• Browser and device type
• Operating system
• Pages viewed
• Referring website
• Date and time of access
• Shopping-cart activity
• Cookie and analytics information

2. How We Use Your Information

We may use personal information to:

• Process, fulfill, and deliver orders
• Send order confirmations and shipping updates
• Manage accounts, returns, refunds, and warranty claims
• Answer questions and provide customer support
• Detect fraud, unauthorized transactions, and security threats
• Improve our products, website, and customer experience
• Send promotional communications where permitted
• Maintain business, tax, and transaction records
• Comply with legal and regulatory obligations
• Enforce our policies and protect our rights

3. How We Share Information

We may share information with trusted service providers that assist us with:

• Payment processing
• Order fulfillment
• Shipping and delivery
• Website hosting
• Analytics and advertising
• Email communications
• Fraud prevention
• Customer support

These providers may access information only as reasonably necessary to provide their services.

We may also disclose information:

• When required by law, court order, or legal process
• To protect the safety, rights, and property of FireTac Safety or others
• During a merger, acquisition, financing, or sale of business assets
• With your consent or at your direction

We do not sell personal information for money. Certain advertising or analytics activities may be considered “sharing” or “targeted advertising” under some privacy laws.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the website, remember preferences, maintain quote-list and form functionality, understand website usage, prevent fraud, and support advertising.

Where required, you may accept, reject, or manage non-essential cookies through our cookie-consent settings. Please see our Cookie Policy for additional information.

5. Marketing Communications

You may unsubscribe from promotional emails by using the unsubscribe link included in the message. You may continue to receive essential communications relating to orders, accounts, returns, or customer-service requests.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, warranty administration, fraud prevention, dispute resolution, tax requirements, and compliance with applicable law.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no internet transmission or storage system can be guaranteed to be completely secure.

8. Your Privacy Rights

Depending on where you live, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of certain information
• Object to or restrict certain processing
• Withdraw consent where processing relies on consent
• Opt out of targeted advertising or certain information sharing
• Request a portable copy of certain information
• Appeal a decision concerning a privacy request

We may need to verify your identity before completing a request. We will not unlawfully discriminate against you for exercising a privacy right.

9. Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information directly from children under 13. If you believe a child has provided information to us, please contact us.

10. Third-Party Links

Our website may contain links to third-party websites. FireTac Safety is not responsible for the privacy, security, or content practices of those websites.

11. International Visitors

If you access our website from outside the country in which our systems or service providers operate, your information may be transferred to and processed in another country with different data-protection laws.

12. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised effective date.

13. Contact Us

For privacy questions or requests, contact:

FireTac Safety
Email:  info@firetacsafety.com
Contact page: https://firetacsafety.com/contact-us/